Our Simple Five-Step Process: From Call to Completion
At Jetmaster Heat & Glo, we understand the importance of providing a transparent and straightforward service process to our customers. We believe in keeping things simple. Here is our easy-to-follow, five-step process from taking your call to job completion.
Step 1: Your Call
When you ring us at 1300 219 875, our friendly and professional team is ready to listen to your needs. Whether you’re looking to install a new fireplace or service an existing one, we’re here to help.
Step 2: Discussing Your Requirements
We’ll discuss your specific needs in detail. This might include the type of fireplace you’re interested in, the size of your room, or any special features you require. We’ll also answer any questions you might have about our products and services.
Step 3: Scheduling a Visit
Once we fully understand your needs, we’ll schedule a visit to your home at a time that suits you. This allows us to evaluate your space, propose the best possible solutions and provide an accurate quote.
Step 4: The Installation or Service
Our expert team will arrive at your home punctually, fully equipped to carry out the installation or service. We always take utmost care to work efficiently, minimise disruption and keep your space clean.
Step 5: Job Completion and Follow Up
Once the job is finished, we’ll walk you through the work done and ensure everything is functioning as it should. We’ll also provide you with any necessary instructions on how to use and maintain your fireplace. After the job, we’re always available for any follow-up queries or concerns you might have.
At Jetmaster Heat & Glo, your satisfaction is our top priority. We’re committed to making your experience with us as seamless and comfortable as possible. So give us a call today at 1300 219 875, and let us install a fireplace in your Ferntree Gull home.
